Thursday, July 26, 2012

Google Talk down for most users - USA TODAY

You may have tried to access your Google Talk account this morning, only to find that the service is completely unresponsive. Some users can connect but cannot send messages, while others can't access their contact lists or send messages completely.

  • Google headquarters in Mountain View, Calif.

    Justin Sullivan, Getty Images

    Google headquarters in Mountain View, Calif.

Justin Sullivan, Getty Images

Google headquarters in Mountain View, Calif.

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We are also hearing that Android services have been affected too. Reported issues include Android syncing issues and intermittent Push support. If you have experienced the same, please let us know in the comments.

The good news is that Google is aware of the problem. The bad? It is affecting the majority of users and the company has been forced to report that the instant-messaging platform is experiencing a 'Service Outage,' scrambling to update users while it attempts to implement a fix.

At the time of writing, Google Talk has been down for roughly two hours. Google posted an update to its Apps Status Dashboard that explains users are experiencing error messages and other unexpected behavior:

"We're aware of a problem with Google Talk affecting a majority of users. The affected users are able to access Google Talk, but are seeing error messages and/or other unexpected behavior. We will provide an update by 7/26/12 06:50 PM (ET) detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change."

As one of the very few third-party instant messaging services supported in the newly launched Mountain Lion, it may appear to some Mac users to be an issue between Apple's Messages app and Google's Jabber-powered service.

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However, all IM clients and Google's own Gmail and Google+ IM tools are experiencing the same errors, highlighting the scale of the issue that Google has on its hands.

This story originally appeared on The Next Web.

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